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Privacy Policy

Perform Profile Privacy Policy

Last Updated: June 21, 2026

Introduction

Welcome to Perform Profile ("Perform Profile," "we," "our," or "us").

Perform Profile is a mobile application available on iOS and Android that enables athletes and users to track, monitor, and manage performance-related data. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

By creating an account or using Perform Profile, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Information

Perform Profile
U1/42 Collingwood Street
Osborne Park WA 6017
Australia

Email: info@performhq.com.au

Information We Collect

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Username
  • Password (stored in encrypted form)
  • Account preferences

Athlete Performance Data

To provide the core functionality of Perform Profile, we collect and store information that you enter into the application, including:

  • Athlete performance metrics
  • Training and assessment results
  • Performance tracking records
  • Progress and historical performance data
  • Notes and information submitted by users within the application

Diagnostic and Crash Data

To maintain and improve the reliability of the application, we may automatically collect:

  • Crash reports
  • Error logs
  • Device type and operating system version
  • App version information
  • Technical diagnostic information related to application performance

We use this information solely to identify, investigate, and resolve technical issues.

Information We Do Not Collect

Perform Profile does not intentionally collect:

  • Precise location data
  • Contact lists
  • SMS messages
  • Photos or videos unless specifically uploaded by a user
  • Financial or payment information through the application

How We Use Information

We use collected information to:

  • Create and manage user accounts
  • Provide athlete performance tracking functionality
  • Store and display performance records
  • Improve application performance and user experience
  • Diagnose and fix technical issues
  • Respond to support requests
  • Protect the security and integrity of the application
  • Comply with legal obligations

Legal Basis for Processing

Where applicable under privacy laws, we process personal information based on:

  • Your consent
  • Performance of our contract with you
  • Our legitimate interests in operating, maintaining, and improving the Service
  • Compliance with legal obligations

Data Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers

Trusted third-party providers who assist us in operating the application, hosting data, maintaining infrastructure, or providing technical support.

Legal Requirements

When required by law, regulation, legal process, or government request.

Business Transfers

In connection with a merger, acquisition, financing, or sale of all or part of our business assets.

Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic storage or transmission over the Internet can be guaranteed to be 100% secure.

Data Retention

We retain account information and athlete performance data for as long as your account remains active or as necessary to provide the Services.

We may retain certain information after account deletion where required by law, to resolve disputes, enforce agreements, or maintain legitimate business records.

Account Deletion

You may request deletion of your account and associated personal information by contacting:

info@performhq.com.au

Upon verification of your request, we will take reasonable steps to delete or anonymize your personal information unless retention is required by law.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Request a copy of your personal information

To exercise any of these rights, contact us at:

info@performhq.com.au

Children's Privacy

Perform Profile is not intended for children under the age of 13 without appropriate parental or guardian consent where required by law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.

International Users

Your information may be processed and stored in Australia or other jurisdictions where our service providers operate. By using the application, you acknowledge that your information may be transferred and processed outside your country of residence.

Third-Party Services

The application may utilize third-party infrastructure, analytics, crash reporting, or cloud-hosting services. These providers may process information on our behalf in accordance with their own privacy and security obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our website with an updated "Last Updated" date.

Your continued use of Perform Profile after any changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Perform Profile
U1/42 Collingwood Street
Osborne Park WA 6017
Australia

Email: info@performhq.com.au